Terms of Service

Last Updated: August 12, 2025

1. Acceptance of Terms

Welcome to Onedialer Africa (the "Service"). By accessing or using our AI-powered call agent platform, you agree to be bound by these Terms of Service ("Terms"). If you do not agree with any of these terms, you are prohibited from using or accessing this site.

2. Service Description

Onedialer Africa provides a suite of tools to build, deploy, and manage AI-powered voice agents for automating customer service, sales, and other business-related calls. The Service is intended to improve operational efficiency and customer engagement.

3. User Responsibilities

As a user of the Service, you agree to:

Provide accurate and current information for your account.
Use the Service only for lawful purposes and in compliance with all applicable regulations, including those related to telecommunications and call recording.
Take full responsibility for the configuration and behavior of the AI agents you deploy.
Maintain the confidentiality of your account credentials and be solely responsible for all activities that occur under your account.

4. Intellectual Property

You retain all ownership rights to your customer data and the specific conversational scripts you create for your agents ("User Content"). We claim no intellectual property rights over your User Content. However, all rights in the Service itself—including its software, AI models, and design—are the exclusive property of Onedialer Africa and its licensors.

5. Privacy Policy

Your use of the Service is also governed by our Privacy Policy, which is incorporated into these Terms by this reference. Please review our Privacy Policy to understand our practices regarding your personal information.

6. Disclaimer of Warranties

The Service is provided on an "as is" and "as available" basis. Onedialer Africa makes no warranties, express or implied, that the Service will be uninterrupted, error-free, secure, or fit for a particular purpose. You are solely responsible for validating the performance and compliance of your AI agents.

7. Limitation of Liability

In no event shall Onedialer Africa, nor its directors or employees, be liable for any indirect, incidental, special, or consequential damages, including loss of profits, data, or goodwill, resulting from your use of the Service.

8. Governing Law

These Terms shall be governed and construed in accordance with the laws of the Federal Republic of Nigeria, without regard to its conflict of law provisions.

9. Changes to Terms

We reserve the right to modify or replace these Terms at any time. By continuing to access or use our Service after any revisions become effective, you agree to be bound by the revised terms.

10. Contact Information

If you have any questions about these Terms, please contact us at: legal@onedialer.africa.

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FAQ

Frequently Asked Questions

Find answers to common questions about Onedialer Africa, our features, and how to get the most out of the platform.

Onedialer Africa is an AI-powered platform that allows businesses to automate their customer service and sales calls using intelligent, human-like voice agents.

Our AI is trained on a diverse range of African languages and accents to ensure natural and effective communication with your customers across the continent.

The Free plan allows you to test our platform with a limited number of calls. Paid plans unlock higher call volumes, advanced features like CRM integration, and dedicated support.

Yes, CRM integration is a key feature of our paid plans. You can seamlessly connect Onedialer with popular CRM platforms to sync call data and customer information.

All users have access to our community support channels. Paid plan subscribers get priority email and phone support for faster, direct assistance from our team. You can always reach us at support@onedialer.africa.